Food Safety, Quality, and Halal Food Policy

In alignment with our mission, vision, and values at ALMANFOUSH, our Integrated Management System policy aims to:

  • Become a leading organization by continuously following developments in our sector and renewing ourselves,

  • Produce products in compliance with ISO 9001:2015, FSSC 22000, and SMIIC 1-24 standards, suitable for our organization’s objectives and scope,

  • Produce products in accordance with microbiological, physical, and chemical specifications required by national and international regulations and the demands of our customers,

  • Ensure that our products are produced, stored, and shipped under hygienic conditions with healthy, high-quality, and halal inputs,

  • Spread the culture of quality, food safety, and halal food awareness across all departments within the organization, continuously improving ourselves with customer feedback and suggestions, and providing our customers with healthy, quality, and halal products,

  • Ensure “Unconditional Customer Satisfaction”,

  • Provide products in accordance with food safety, quality culture, and halal food principles, while implementing the requirements of our management systems for environmental protection with the participation of all employees and continuously improving their effectiveness,

  • Establish effective communication channels within the company to ensure the production of safe products,

  • Ensure a high level of consumer safety and customer satisfaction,

  • Respond to customer and legal authority feedback as quickly as possible, share it with employees, and prevent the recurrence of inappropriate feedback,

  • Ensure full traceability at every stage of production and throughout the process from production to the final product reaching the customer,

  • Provide training to our employees in line with our plans,

  • Protect product safety throughout the entire supply chain by prioritizing human health,

  • Continuously review and improve the effectiveness of management systems,

  • Establish a fundamental principle of producing safe food that fully meets consumer needs and expectations, and be a brand that produces products that are safe, compliant with laws, and meet halal food production requirements, from raw material acceptance to the consumption of the product.

  • Policy for Reducing Food Loss and Waste

    We are aware that reducing food loss and waste is an essential element of the food safety management system that cannot be overlooked. Therefore, as Almanfoush Dairy Products Industry and Trade Ltd. Co., a detailed policy has been created, implemented, and regularly reviewed to reduce food loss and waste, develop sustainable production processes, and use our resources efficiently. This policy covers our entire production and supply chain, from raw material supply to the delivery of the final product. In this context:

    • Reducing food loss that occurs before reaching the consumer due to issues in the supply chain (production, processing, storage, and distribution stages),

    • Reducing food waste resulting from food that is suitable for consumption but is deliberately discarded at the retail or consumption level,

    • Managing products donated to non-profit organizations, staff, and other organizations, and ensuring these products are safe for consumption through proper controls,

    • Managing increased products or by-products intended for animal feed/food to prevent contamination in these products,

    • Ensuring that these processes are managed in compliance with relevant regulations, are kept up-to-date, and do not negatively impact food safety,

    • Conducting training for our staff at least once a year on reducing food loss and waste,

    • Evaluating the target for reducing food loss and waste as stated in our target follow-up plan during the management review meeting held at least once a year.

    We are committed to these goals.

    General Manager